taka9Privacy Policy

Welcome to the taka9 (taka9.win) platform. This Privacy Policy outlines how we collect, use, store, and protect your personal information. It applies automatically whenever you use the taka9 website, mobile app, or any related services.

We believe privacy is a fundamental right. That is why taka9 always operates with full transparency. What we do and do not do with your data is clearly stated in this policy — no deception, no hidden conditions.

This Privacy Policy is an integral part of our Terms and Conditionsis an integral part of. By using the platform, you agree to these terms. Any updates to the policy will be posted on the website along with the revised date.

Various types of information are collected when you register and use the taka9 platform. This data comes from three main sources: what you provide directly, information collected automatically, and data obtained through third-party verification.

What you provide directly:

• Full Name, Date of Birth & Gender
• Mobile Number & Email Address
• Residential Address & District
• Identity Verification Documents (NID, Passport, etc.)
• Payment Details (Mobile Banking Number)
• Support Conversation Content

Automatically Collected Data:

• IP Address & Device Type
• Browser & Operating System Version
• Time Spent on Site & Pages Visited
• Gaming History & Transaction Logs
• Login Time & Location Data

Taka9 uses collected data only for specific, legitimate purposes. Each purpose and its basis are clearly outlined below.

If you no longer wish to receive promotional messages, simply let our support team know and they will be stopped. However, important account-related messages — such as verification requests and transaction confirmations — will continue to be sent.

Taka9 never sells your personal information or shares it with advertisers. However, specific data may be shared in the limited circumstances listed below:

• Payment Processors: Payment service providers such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
• Identity Verification Services: Documents may be shared with authorized verification providers as part of the KYC process.
• Legal Authorities: Information is provided upon a valid court order or lawful request from a government authority.
• Anti-Money Laundering: Suspicious financial activity may be reported to the relevant regulatory authority.
• Cloud & IT Services: We work with trusted technology partners for data hosting and system operations, all of whom are bound by strict confidentiality agreements.

Taka9 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

Taka9 follows industry-standard technologies and practices to keep your data secure. Below are the key pillars of our security framework.

• SSL/TLS Encryption: All site traffic is protected with 256-bit encryption. A padlock icon in your browser confirms the connection is secure.
• Two-Factor Authentication (2FA): Mobile OTP verification is required for all sensitive account activities.
• Firewall & DDoS Protection: Advanced firewall systems are in place to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Third-party security experts conduct regular system audits to identify vulnerabilities.
• Staff Training: Data access is granted only to staff who require it, and all such personnel are bound by strict confidentiality agreements.
• Data Backup: Regular backups are stored in secure locations and are protected with the same level of encryption as your primary data.

Taka9 fully recognizes your rights over your personal data. Each right and how to exercise it is explained below.

To exercise any of the rights above, contact our support team. We will respond within 30 business days of receiving your request. In some cases, legal obligations may prevent us from fully deleting certain data — if so, we will explain why.

Taka9 does not retain your information indefinitely. A defined retention period is set for each type of data we collect.

Once the retention period expires, data is securely destroyed or fully anonymized. Data relevant to ongoing legal disputes may be retained for an extended period on a temporary basis.

Taka9 is an adults-only (18+) gaming platform. We do not knowingly collect information from or provide services to anyone under 18.

• Date of birth is verified at the time of registration.
• Age verification is completed through the KYC process.
• If an account belonging to a minor is identified, it is immediately closed and all collected data is deleted.
• If you become aware of a minor who has registered on the platform, please notify our support team immediately.

Taka9 may update this Privacy Policy from time to time. When changes are made, the revised date will appear at the top of the page. For significant changes, advance notice will be sent to your registered mobile number or email.

• Continued use of the platform after any changes means you accept the updated policy.
• If you have any questions about any part of this policy, our support team is happy to help.
• Privacy complaints will be responded to within 21 business days of receipt.